* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    /*font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;*/
    line-height: 1.6;
    color: #333;
   /* background-color: #f8f9fa;*/
}
    

/* Main Content Section */
.subhead {
    /*background: white;*/
    padding: 60px 0;
    margin-top: -30px;
    border-radius: 30px 30px 0 0;
    position: relative;
    z-index: 1;
}

.content-wrapper {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 40px;
}

.subhead h2 {
    font-size: 2.5rem;
    color: #bf2b2c;
    text-align: center;
    margin-bottom: 30px;
    font-weight: 600;
    line-height: 1.3;
}

.subhead > p {
    font-size: 1.2rem;
    text-align: center;
    margin-bottom: 50px;
    color: #555;
    max-width: 900px;
    margin-left: auto;
    margin-right: auto;
}

.subhead h3 {
    font-size: 2rem;
    color: #bf2b2c;
    margin: 40px 0 30px;
    text-align: center;
    position: relative;
}

    .subhead h3::after {
        content: '';
        position: absolute;
        bottom: -10px;
        left: 50%;
        transform: translateX(-50%);
        width: 80px;
        height: 3px;
        background: linear-gradient(90deg, #842029, #a8252e);
        border-radius: 2px;
    }

/* Services Grid */
.grievance {
    display: grid;
    gap: 30px;
    margin: 40px 0;
}

.service-block {
    background: white;
    padding: 30px;
    border-radius: 15px;
    box-shadow: 0 10px 30px rgba(132, 32, 41, 0.1);
    border: 1px solid #e9ecef;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
}

    .service-block::before {
        content: '';
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 4px;
        background: linear-gradient(90deg, #842029, #a8252e);
    }

    .service-block:hover {
        transform: translateY(-5px);
        box-shadow: 0 20px 40px rgba(132, 32, 41, 0.15);
    }

    .service-block h4 {
        color: #842029;
        font-size: 1.4rem;
        margin-bottom: 15px;
        font-weight: 600;
    }

    .service-block p {
        color: #666;
        line-height: 1.6;
        /*font-size: 1rem;*/
    }

/* Grievance Section */
.grievance-section {
    background: #fef7f7;
    padding: 40px;
    border-radius: 15px;
    border: 2px solid #842029;
    margin: 50px 0;
}

    .grievance-section h3 {
        color: #842029;
        font-size: 1.8rem;
        margin-bottom: 25px;
        text-align: left;
    }

        .grievance-section h3::after {
            display: none;
        }

    /*.grievance-section p {
        margin-bottom: 15px;
        color: #333;
        font-size: 1rem;
    }*/

    .grievance-section strong {
        color: #842029;
    }

    .grievance-section a {
        color: #842029;
        text-decoration: none;
        font-weight: 500;
        transition: color 0.3s ease;
    }

        .grievance-section a:hover {
            color: #6d1a1f;
            text-decoration: underline;
        }

/* Footer Note */
.footer-note {
    background: white;
    padding: 40px;
    border-radius: 15px;
    box-shadow: 0 5px 20px rgba(132, 32, 41, 0.1);
    text-align: center;
    margin: 40px 0;
}

    .footer-note p {
        font-size: 1.1rem;
        margin-bottom: 25px;
        color: #333;
    }

/* Button Styling */
.vb-btn {
    background: linear-gradient(135deg, #842029 0%, #a8252e 100%);
    color: white;
    padding: 15px 30px;
    border: none;
    border-radius: 50px;
    /*font-size: 1rem;*/
    font-weight: 600;
    text-decoration: none;
    display: inline-block;
    transition: all 0.3s ease;
    text-transform: uppercase;
    letter-spacing: 1px;
    box-shadow: 0 5px 15px rgba(132, 32, 41, 0.3);
}

    .vb-btn:hover {
        transform: translateY(-2px);
        box-shadow: 0 10px 25px rgba(132, 32, 41, 0.4);
        color: white;
        text-decoration: none;
    }

/* Escalation Matrix Table Styles */
.escalation-matrix {
    margin-top: 60px;
}

.matrix-title {
    font-size: 2.2rem;
    color: #842029;
    text-align: center;
    margin-bottom: 40px;
    font-weight: 600;
    position: relative;
}

    .matrix-title::after {
        content: '';
        position: absolute;
        bottom: -10px;
        left: 50%;
        transform: translateX(-50%);
        width: 100px;
        height: 3px;
        background: linear-gradient(90deg, #842029, #a8252e);
        border-radius: 2px;
    }

/* Desktop Table View */
.desktop-table {
    display: block;
}

.mobile-cards {
    display: none;
}

.table-container {
    overflow-x: auto;
    border-radius: 15px;
    border: 2px solid #842029;
    box-shadow: 0 10px 30px rgba(132, 32, 41, 0.1);
}

table {
    width: 100%;
    border-collapse: collapse;
    background-color: white;
    font-size: 14px;
}

th {
    background: linear-gradient(135deg, #842029 0%, #a8252e 100%);
    color: white;
    padding: 18px 15px;
    text-align: left;
    font-weight: bold;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border-bottom: 3px solid #6d1a1f;
}

td {
    padding: 15px;
    border-bottom: 1px solid #e9ecef;
    color: black;
    vertical-align: top;
}

tr:nth-child(even) {
    background-color: #fef7f7;
}

tr:hover {
    background-color: #fee;
    transition: background-color 0.3s ease;
}

.role {
    font-weight: bold;
    color: #842029;
    font-size: 15px;
}

.contact-name {
    font-weight: bold;
    color: black;
    font-size: 14px;
}

.contact-info {
    color: #495057;
    font-size: 13px;
}

.email {
    word-break: break-all;
    color: #842029;
}

.phone {
    font-family: monospace;
    font-weight: bold;
}

/* Mobile Card View */
.card {
    background-color: white;
    border: 2px solid #842029;
    border-radius: 15px;
    margin-bottom: 20px;
    overflow: hidden;
    box-shadow: 0 10px 25px rgba(132, 32, 41, 0.1);
}

.card-header {
    background: linear-gradient(135deg, #842029 0%, #a8252e 100%);
    color: white;
    padding: 18px;
    font-weight: bold;
    font-size: 16px;
    text-align: center;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.card-body {
    padding: 25px;
}

.card-row {
    display: flex;
    margin-bottom: 15px;
    align-items: flex-start;
}

    .card-row:last-child {
        margin-bottom: 0;
    }

.card-label {
    font-weight: bold;
    color: #842029;
    min-width: 100px;
    font-size: 12px;
    text-transform: uppercase;
    margin-right: 15px;
    flex-shrink: 0;
}

.card-value {
    color: black;
    font-size: 14px;
    line-height: 1.4;
    word-break: break-word;
}

    .card-value.email {
        color: #842029;
    }

    .card-value.phone {
        font-family: monospace;
        font-weight: bold;
    }

    .card-value.name {
        font-weight: bold;
        font-size: 15px;
    }

/* Regulatory Links */
.regulatory-info {
    background: #fef7f7;
    padding: 30px;
    border-radius: 15px;
    border: 1px solid #842029;
    margin-top: 40px;
}

    .regulatory-info h3 {
        color: #842029;
        margin-top: 0;
        font-size: 1.5rem;
        margin-bottom: 20px;
    }

        .regulatory-info h3::after {
            display: none;
        }

    .regulatory-info p {
        margin: 10px 0;
        color: black;
        line-height: 1.6;
    }

    .regulatory-info a {
        color: #842029;
        text-decoration: none;
        font-weight: bold;
    }

        .regulatory-info a:hover {
            text-decoration: underline;
        }

/* Responsive Design */
@media (max-width: 768px) {
    .vb-subpage-header {
        padding: 60px 0 40px;
    }

        .vb-subpage-header h1 {
            font-size: 2.5rem;
        }

    .subhead {
        padding: 40px 0;
    }

    .content-wrapper {
        padding: 0 20px;
    }

    .subhead h2 {
        font-size: 2rem;
    }

    .subhead > p {
        font-size: 1.1rem;
    }

    .subhead h3 {
        font-size: 1.5rem;
    }

    .service-block {
        padding: 25px;
    }

    .grievance-section {
        padding: 30px 20px;
    }

    .footer-note {
        padding: 30px 20px;
    }

    /* Mobile Table View */
    .desktop-table {
        display: none;
    }

    .mobile-cards {
        display: block;
    }

    .card-body {
        padding: 20px;
    }

    .card-row {
        flex-direction: column;
        margin-bottom: 15px;
    }

    .card-label {
        margin-bottom: 5px;
        margin-right: 0;
        min-width: auto;
    }

    .matrix-title {
        font-size: 1.8rem;
    }

    .regulatory-info {
        padding: 25px 15px;
    }
}

@media (max-width: 480px) {
    .vb-subpage-header h1 {
        font-size: 2rem;
    }

    .subhead h2 {
        font-size: 1.7rem;
    }

    .card-header {
        font-size: 14px;
        padding: 15px;
    }

    .card-label {
        font-size: 11px;
    }

    .card-value {
        font-size: 13px;
    }

    .matrix-title {
        font-size: 1.5rem;
    }
}



.audit-section {
    margin-top: 60px;
}

.audit-title {
    font-size: 2.2rem;
    color: #842029;
    text-align: center;
    margin-bottom: 15px;
    font-weight: 600;
    position: relative;
}

    .audit-title::after {
        content: '';
        position: absolute;
        bottom: -10px;
        left: 50%;
        transform: translateX(-50%);
        width: 100px;
        height: 3px;
        background: linear-gradient(90deg, #842029, #a8252e);
        border-radius: 2px;
    }

.audit-desc {
    text-align: center;
    color: #555;
    font-size: 1rem;
    margin: 28px auto 35px;
    max-width: 800px;
    line-height: 1.7;
}

/* Desktop */
.audit-desktop {
    display: block;
}

.audit-mobile-cards {
    display: none;
}

.audit-table-wrap {
    overflow-x: auto;
    border-radius: 15px;
    border: 2px solid #842029;
    box-shadow: 0 10px 30px rgba(132, 32, 41, 0.1);
}

.audit-table {
    width: 100%;
    border-collapse: collapse;
    background-color: white;
    font-size: 14px;
}

    .audit-table th {
        background: linear-gradient(135deg, #842029 0%, #a8252e 100%);
        color: white;
        padding: 18px 20px;
        text-align: left;
        font-weight: 700;
        text-transform: uppercase;
        letter-spacing: 0.5px;
        border-bottom: 3px solid #6d1a1f;
        font-size: 13px;
    }

    .audit-table td {
        padding: 16px 20px;
        border-bottom: 1px solid #e9ecef;
        color: #333;
        vertical-align: middle;
    }

    .audit-table tbody tr:nth-child(even) {
        background-color: #fef7f7;
    }

    .audit-table tbody tr:hover {
        background-color: #fee;
        transition: background-color 0.3s ease;
    }

.sno-col {
    width: 70px;
    text-align: center;
    font-weight: 700;
    color: #842029;
    font-size: 15px;
}

.fy-col {
    font-weight: 600;
    color: #333;
}

.status-badge {
    display: inline-block;
    background-color: #e8f5e9;
    color: #2e7d32;
    border: 1px solid #a5d6a7;
    border-radius: 20px;
    padding: 4px 16px;
    font-size: 13px;
    font-weight: 600;
}

.remarks-val {
    color: #888;
    font-style: italic;
}

/* Mobile Cards */
.audit-card {
    background: white;
    border: 2px solid #842029;
    border-radius: 15px;
    margin-bottom: 20px;
    overflow: hidden;
    box-shadow: 0 10px 25px rgba(132, 32, 41, 0.1);
}

.audit-card-header {
    background: linear-gradient(135deg, #842029 0%, #a8252e 100%);
    color: white;
    padding: 16px 18px;
    font-weight: bold;
    font-size: 15px;
    text-align: center;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.audit-card-body {
    padding: 20px;
}

.audit-row {
    display: flex;
    flex-direction: column;
    margin-bottom: 14px;
}

    .audit-row:last-child {
        margin-bottom: 0;
    }

.audit-label {
    font-weight: bold;
    color: #842029;
    font-size: 11px;
    text-transform: uppercase;
    margin-bottom: 4px;
}

.audit-value {
    color: #333;
    font-size: 14px;
    line-height: 1.4;
}

@media (max-width: 768px) {
    .audit-desktop {
        display: none;
    }

    .audit-mobile-cards {
        display: block;
    }

    .audit-title {
        font-size: 1.8rem;
    }
}

@media (max-width: 480px) {
    .audit-title {
        font-size: 1.5rem;
    }
}